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Warranty/Service Issues
Warranty Issues Resolved

We treat warranty/service complaints seriously at We are here to fix problems, not to create more problems.

Above warranty satisfaction figures* are system calculated percentages updated monthly based on daily intake/rework/warranty repair tickets.** Figure last updated February 2018

Warranty/service issues are usually resolved on-site with our friendly service staff, or by contacting with the branch by phone/contact form directly.

In extreme rare case which you are in any ways not satisfied with any of our staff in any of our branch, or if your warranty/service matter was not resolved in a satisfying way with any staff at any branch. Please use the direct contact form below to make direct contact with our warranty/service specialists.

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Repair Job Number(if applicable)

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Locations and Contacts

Brunswick Store
48 Sydney Rd, Brunswick, VIC , 3056
03 8383 1699
Open Monday-Saturday
Moonee Ponds Store
12 Puckle St, Moonee Ponds, VIC , 3039
03 8590 1388
Open 7 Days
Melbourne CBD Store
Level 8, 94 Elizabeth St, Melbourne, VIC , 3000
03 9995 4141
Open Monday-Saturday

Why chose us to repair your device?

First of all, we follow strict ‘No Fix No Fee’ rule.Never worry about your un-repairable heavily damaged phone/tablets could end up costing you an arm or a leg. No hidden diagnosis/check-up/bench fee or whatsoever. No worries at all!
We understand how frustrated you can be when your phone/tablet stops working, therefore we are ready to take on any challenges to fix your phone/tablet ASAP, whether it is as simple as a iPhone screen repair or as hard as a Tier-3 Nano Soldered Jumper wire.
Our team repair over 40 mobile phone screens everyday for consumers and we are also servicing on ‘too hard to fix devices’ or ‘death devices’ for 17 repair shops in Melbourne area. You will never know that your heavily damaged phone may just went through a third party repairer and ended up on our work bench.
Our outstanding service shines as bright as our level of professionalism. We put ourselves into customers’ shoes and consider every possibility for them in order to either repair the device or recover important data on device. Drop it off to us and we will do the rest!