About Partner Repair Portal
We prepared Partner Repair Portal for our repair-partners to quickly access/view their repair accounts overview with us.
Traditional way of checking up on a repair progress would be:
- calling up manager to confirm a incoming repair
- arrange pick-up/delivery on the phone
- Repair in progress
- partners calling up several times chasing the repair progress
- call/message/email on repair progress/estimates
- finalise repair delivery/payment upon approval
It comes to our attention that not only our technicians gets annoyed by non-stop calling fellow repairers, our partner repairers feels frustrated about not being updated on time too. Not to mention there is so much hassel on payment/invoicing/paperwork/can’t find phone etc.
What you can do as a partner repairer in our Partner Repair Portal:
- View current/past repair job tickets
- Make contact with on-job technician on ticket live chat 24×7
- Real time progress on repair job tickets
- Create new repair job tickets without needing to call and arrange
- View/Print all invoices
- View Recent Payments made
- View latest up-to-date Partner-only repair price list online
- Instant file transfer
- Viewing Repair job Estimate price
- Approve/Decline Repair upon estimates online
- View Owned Devices
No More Loose Paperwork around and no more delays on getting an update for customer in rush! Contact us today to become a Partner Repairer /have your Partner account setup or have your account with us upgraded for free!