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About Partner Repair Portal

We prepared Partner Repair Portal for our repair-partners to quickly access/view their repair accounts overview with us.

Traditional way of checking up on a repair progress would be:

  1. calling up manager to confirm a incoming repair
  2. arrange pick-up/delivery on the phone
  3. Repair in progress
  4. partners calling up several times chasing the repair progress
  5. call/message/email on repair progress/estimates
  6. finalise repair delivery/payment upon approval

It comes to our attention that not only our technicians gets annoyed by non-stop calling fellow repairers, our partner repairers feels frustrated about not being updated on time too. Not to mention there is so much hassel on payment/invoicing/paperwork/can’t find phone etc.

What you can do as a partner repairer in our Partner Repair Portal:

  • View current/past repair job tickets
  • Make contact with on-job technician on ticket live chat 24×7
  • Real time progress on repair job tickets
  • Create new repair job tickets without needing to call and arrange
  • View/Print all invoices
  • View Recent Payments made
  • View latest up-to-date Partner-only repair price list online
  • Instant file transfer
  • Viewing Repair job Estimate price
  • Approve/Decline Repair upon estimates online
  • View Owned Devices

No More Loose Paperwork around and no more delays on getting an update for customer in rush! Contact us today to become a Partner Repairer /have your Partner account setup or have your account with us upgraded for free!

Locations and Contacts

Brunswick Store
48 Sydney Rd, Brunswick, VIC , 3056
03 8383 1699
Open Monday-Saturday
Moonee Ponds Store
12 Puckle St, Moonee Ponds, VIC , 3039
03 8590 1388
Open 7 Days
Melbourne CBD Store
Level 8, 94 Elizabeth St, Melbourne, VIC , 3000
03 9995 4141
Open Monday-Saturday

Why chose us to repair your device?

First of all, we follow strict ‘No Fix No Fee’ rule.Never worry about your un-repairable heavily damaged phone/tablets could end up costing you an arm or a leg. No hidden diagnosis/check-up/bench fee or whatsoever. No worries at all!
We understand how frustrated you can be when your phone/tablet stops working, therefore we are ready to take on any challenges to fix your phone/tablet ASAP, whether it is as simple as a iPhone screen repair or as hard as a Tier-3 Nano Soldered Jumper wire.
Our team repair over 40 mobile phone screens everyday for consumers and we are also servicing on ‘too hard to fix devices’ or ‘death devices’ for 17 repair shops in Melbourne area. You will never know that your heavily damaged phone may just went through a third party repairer and ended up on our work bench.
Our outstanding service shines as bright as our level of professionalism. We put ourselves into customers’ shoes and consider every possibility for them in order to either repair the device or recover important data on device. Drop it off to us and we will do the rest!